Service Supervisor

Job Description:

Oversee PSD operations, including repair, rework and ASC.
Analyze and respond to customer complaints and requests regarding repair
Provide support and analysis for issues arising in manufacturing, purchasing, quality control, and the field
Coordinate activities of service personnel
Provides mentorship and training to the team
Supervising service legal agreements with customers and external service provider.

Job Qualification:

Graduate of BS degree in Engineering or related field
History of training and developing a strong technical team.
Experienced in KPI's, data and metric development.
Strong organizational and managerial skills.
Extensive background in service
Excellent written and verbal communications skills.
Excellent computer skills including Excel and Outlook knowledge.