Service Engineer

Job Description

Responsibilities:

Using various strategies and tools to provide effective solutions to customers' concerns.
Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
Promptly following up on service requests and providing customer feedback.
Monitoring equipment and machinery performance and developing preventative maintenance measures.
Conducting quality assurance and safety checks on all equipment.
Required Skills:

An associate's degree in engineering or similar.
A bachelor's degree in engineering is preferred.
A relevant certificate or license is advantageous.
Excellent active listening and customer service skills.
The ability to deal with multiple requests without being overwhelmed.
Additional Notes:

This position will be working with a global climate innovator.