Service Desk Engineer

Technical Skills - Mandatory: Knowledge on Cloud/PaaS/SaaS Environments (e.g. AWS, Azure, Google Cloud Compute)Trouble-shooting skills & ability to identify root-cause sources of instability in a high-traffic,
large-scale distributed systems
UNIX/Linux administration, troubleshooting, performance tuning, & security (3 years)Understanding of observability principles (monitoring, logging, tracing, alerting), tools and
practices that promote observability
? Experience with continuous integration tools (e.g.Gitlab, AWS CodeBuild, CodeDeploy,
CodePipeline, Azure DevOps), Rundeck, Jenkins deployment tools
Configuration management and orchestration (e.g. Terraform, Cloud Formation, Ansible, Chef)Experience in scripting/programming (Terraform, Python, Java)Excellent written and verbal communications; ability to develop and deliver presentations
Technical Skills – Nice to Have
Akamai property management & redirectionsServiceNow & JIRA experienceInfrastructure Provisioning