Service Delivery Team Lead

Your Role Own the strategies and services, setting high personal and team standards.Lead technical teams with a balance of deep technical insight and focus on broader business objectives.Drive data-driven decisions that are practical, results-focused, and align with our values.Foster relationships, presenting comfortably to partners, team owners, and executives.Oversee team dynamics, including hiring, mentoring, and potential separations.Constantly evaluate and refine our operational methodologies. Your Qualifications Bachelor's in Computer Science, Engineering, or related field.3+ years of strategic team leadership experience, emphasizing talent development.Committed to delivering exceptional customer experiences.Proficient in communication and can influence partners of all levels.Demonstrated leadership skills enhancing team performance.Capable of business process analysis and recommending apt solutions.Skilled in strategy execution and project management.Adaptable to a dynamic, 24x7 environment, with both strategic and hands-on capabilities.Strong understanding of Site Reliability Engineering (SRE) with an automation focus.Proven track record in orchestrating complex programs.Experience in process re-engineering and optimization.