Job Description
Job Brief: This role is primarily responsible for providing simple to moderately complex support to the day-to-day time and labor process and ensure the accurate posting of timecard transactions based on relevant policies, regulations, and standard processes.
Responsibilities & Duties Performs simple and assigned complex time and labor processes to support the overall timekeeping services in compliance with methodologies, relevant regulations, and established standards.Reviews timesheets and verifies attendance or hours worked in line with standard methodologies and processes.Performs weekly close process to ensure accurate posting of timecard transactions.Creates and reviews period-end reports such as post-payroll reports based on the stakeholder's requirements.Run nightly revenue process.Answers simple to moderately complex timekeeping inquiries using company systems based on standard procedures.Escalates and analyzes identified issues and concerns to the Team Lead for timely resolution.Maintains the SOP/DTP of current processes and incorporates documentation updates as required.Performs simple but varied tasks in compliance with service-level agreements, processes, policies, and procedures.Assesses identified issues and collates documentation to assist in investigating and resolving common and recurring issues.Supports selected simple process improvement initiatives to streamline processes.Performs ad hoc tasks as requested or assigned. Qualifications & Requirements Minimum Requirements Bachelor's degree or at least 3 years of relevant work experience.Intermediate proficiency in MS Office tools Working knowledge and understanding of Timekeeping processes and procedures.Experience working in an outsourcing, shared services, or similar model with compensation-related roles or other similar functions is preferred.Intermediate knowledge in HR Systems, preferably Oracle, ADP, and ServiceNow or other similar platforms and tools. Attributes Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service)Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)
Additional Information
About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together – your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
All your information will be kept confidential according to EEO guidelines.