Service Delivery Manager

HR Service Delivery Manager Location: Location: Taguig Uptown Bonifacio Tower 3Shift Schedule: Morning ShiftRest Day: Weekends offRESPONSIBILITIES:Running and managing payroll service delivery for outsourced company In-depth understanding of Payroll processes supported by Company for different geographies. Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free.Drive Operational Excellence within Team. Liaise with Operational Excellence Team as required.Work on payroll projects for upliftment of team from domain/ skill perspectiveExperience in implementation previous automations done in Payroll.Stakeholder management/ Escalation Management Qualifications:Experience Required in:HR Core or HR Operations OR HR Outsourcing experience is a must.Global Payroll experience of more than 12 years (Australia, Chile are larger countries and domain expertise will be preferred in these first followed by US, Canada, UK, APAC (Singapore, Malaysia, Philippines) etc.)SAP ERP knowledge on HR Payroll moduleThorough understanding of employee life cycle, employee data changes transactions and Payroll processing till compliance reporting & submissionWorked in a Global Multi country environment.Prior Managerial experience of handling teams sizes of more than 70 FTEsPrior experience on working on Payroll Outsourcing and shared services.Knowledge of end-to-end Pre, Post and Payroll processing activities including and not limited to - understanding upstream and downstream activities