SERVER SUPPORT
**Job Description**:
We are seeking Server Support Specialist to help meet the demands of our expanding client base.
We serve companies in a wide range of industries, focusing our efforts on helping our clients prosper.
Our technical staff works with our clients remotely to ensure that their Workstations, Servers, and Network Devices are all operating as expected.
Job Responsibilities:
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
Provides support for the escalation and communication of status to management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.
Education and/or Work Experience Requirements:
English Communications Skills should be Above Average to Exceptional
Bachelor?s Degree in Systems and Network Administration or the equivalent.
With Relevant 2-3 Years of Solid Experience Handling Servers (MS 2003,2008,2012)(Linux Centos/Ubuntu) UNIX.
Network/Server Administrator Certification ?
is a plus
Experience in building, extending and maintaining a virtual server environment
Experience with cloud and traditional SAN/NAS data storage solutions
Experience administering a Microsoft Active Directory environment
Experience providing superior technical support for end users and clients
Demonstrated
ability to effectively communicate with all levels in an organization using written and oral communication skillsDemonstrated ability to develop action plans that acknowledge user priorities and drive
to meet business deadlines
Experience administering and managing data and telecommunications networks
Experience with traditional monitoring software packages and software utilities
Experience with systems analysis and creative problem solving
Experience providing technical advice, problem solving and debugging assistance
Ability to demonstrate successful self-motivation and the ability to work in a constantly
changing environment
A working knowledge of database systems (Prefer MS SQL)
A working knowledge of Web servers on the Microsoft platform
Experienced with the administration, maintenance and support of enterprise resource planning systems and software?
Experienced leading database projects and administering database systems?
Summary:
Position Shift:
Monday to Friday, 8:
00PM - 5:
00AM PHT (8:
00AM to 5:
00PM EST)
Location:
Clark Freeport Zone, Pampanga, Philippines
Position Type:
Full Time Employee
Salary:
To be determined based on qualification associated with job role
COVID-19 considerations:
Hybrid Work Set-up because of the Pandemic
Job Type:
Full-time
Benefits:
Additional leave
Company events
Health insurance
Schedule:
8 hour shift
Night shift
Supplemental pay types:
13th month salary
Overtime pay
Performance bonus