Senior Technical Support

POSITION : SENIOR TECHNICALSUPPORT RANK : STAFFLOCATION : FIELD AND BACK-OFFICEJOB SUMMARYA SENIOR TECHNICAL Support 1 is generally assigned for the upkeep of the company's assetdeployed in different areas across the country via on-site and remote implementations. TheTechnical Support 1 shall be analytical and sufficiently trained in every aspect of the job. Theyare expected to deliver concise reports and outputs.ROLES AND RESPONSIBILITIES1. Remote and on-site asset technical support, updating and documentation2. Hardware and software installation and configurations3. Periodical on-site asset maintenance4. Assists in research and development of IT hardware requirements5. Monthly and concurrent processing of COP, COC, COI (Certificates of Performance,Completion and Implementation)6. Must have knowledge of repairing monitor,laptop,printer.JOB REQUIREMENTS7. Worked as an IT/Computer technician from a reputable company8. Must have no derogatory recordsEDUCATION/EXPERIENCE9. At least a graduate of any Computer, IT and any related courses10. Must have at least 3 year of experience on scope of work