Senior Technical Account Do you relish the prospect of working with cutting-edge energy products? Join our Team Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward! Making it safer, cleaner and more efficient for people and the planet.
Partner with the best You will be the technical reference point for one or more Service contract being responsible for all technical activities for the assigned fleet of turbomachinery equipment, including enhancing services technology, integrating customer data, supporting customer outages and capturing engines/products reliability, availability, maintenance, safety and other performance parameters. You will need to act as opportunity business generator for Opex, Upgrades and Knowledge Service areas.
As a Senior Technical Account, you will be responsible for:
Supporting of installed base: customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration, maintenance of fleet data, and outage management.
Appling existing technologies, approaches, methodologies in new combinations to design new products, systems or processes.
Coordinating multidisciplinary Engineering team (Global and HQ Product Service Product Engineering etc.) to expedite issues resolution and RCA completion, assuring a proactive approach in line with Customer's expectation
Initiating and promoting new lesson-learnt introduction to proactively improve fleet operations and to feed products improvements into new designs.
Providing technical support to other functions (PM, CPM, FSE etc.) and Customer in outages upfront planning and during execution. This may include: review of applicable/applied NIC/SB, collection/analysis of asset/design variation to issue "As Running" documentation, coordination of FMEA, technical risk abatement plans.
Leading RM&D based Trip Reduction Programs (TRP) coordinating the assigned Engineering team to define the most recurrent causes of trips and to identify possible corrective actions for fleet reliability improvements.
Being promoter with the customer for any technical and digital solution that can be applied in the fleet to meet the plant targets in terms of reliability/availability and carbon emission reductions.
Providing/discussing with Customer maintenance recommendation based on fleet operating experience, review maintenance operations and practices to improve availability
Fuel your passion To be successful in this role you will:
Have a Engineering Degree or equivalent scientific field
Have 10+ years of experience in a project-based Engineering or Service positions
Have experience on main turbomachinery technical disciplines, both for flange to flange and auxiliaries
Have knowledge of rotating equipment (Gas turbine & Centrifugal compressor)
Show analytical, troubleshooting and problem-solving skills
Be familiar with failure analysis steps and RCA process
Be a self-starter, promotes teamwork in a cross functional environment, and has excellent oral and written communication and presentation skills
Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and programs
Tailored financial programs
Additional elected or voluntary benefits
About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to , , religion, or , , , gender or expression, , , protected veteran status or other characteristics protected by law. #J-18808-Ljbffr
