Senior Specialist Information Technology

In your new role you will:Provide level 2 support for incidents and problem tickets for Master Data applications.Develop and maintain scripts for data patching in the database.Analyse ticket patterns and root causes of tickets to define suitable measures with the counterparts (L1, L3, application owners, and external service providers) to reduce incident tickets.Provide reports on operations for management reviewsParticipate in the project's activities for testing activities to ensure a smooth handover from project to operation.Work in an international team.You are best equipped for this task if you have:Bachelor's degree in Computer Science, Information Technology, or any equivalent studies.Knowledge of SQL and/or C#.Basic knowledge of SAP would be a plus.Good level of English (written and spoken).Willingness to support the (key-) users of Master Data applications during Incident resolution.Good communication skills.BenefitsWide range of training offers & planning of career developmentInternational assignmentsDifferent career paths: Project Management, Technical Ladder, Management & Individual ContributorExempt working hours are flexible within core hours (9am-12pm & 2pm- Home office options for certain tasks or due to personal circumstances.
Applicable to exempt employees working on office hours onlyPart-time work possible for exempt employees onlyExempt staff could apply up to 3-month sabbatical leave, subject to business situationMedical coverageIn-house clinic operates 24 hours, doctor consultation possible from 9am to 5pmHealth promotion programsSocial Recreation Center with facilities, such as gym room, squash, badminton and netball court, zumba and yoga classes, etc.On-site CafeteriaPaid sick leave according to lawAdditional 3% to Employee Provident Fund after 10 years service with Infineon MalaccaRe-employment opportunitiesProductivity incentive bonusBus service for shift employees Allocated carpark for disabled and pregnant employees