Senior Sales Officer

Duties, Responsibilities and Authorities: - Building and maintaining long-term relations with customers - Addressing any customer queries and guiding them with their purchasing decisions - Coaching and guiding of Junior O & M Sales and Marketing Officers - Maintaining an accurate and detailed record of all O & M accounts both existing and prospective - Maintain O & M monitoring database including contract expiry - Monitor and convert Design and Build projects undergoing commissioning into O & M contracts - Preparing and maintaining regular sales reports including but not limited to project pipelines and forecast - Meeting assigned sales targets for O & M - Collaborating with the Marketing department to develop various promotional activities - Participation in Exhibits, Product presentations and Road shows - Researching current market trends and making a note of customer requirements - Reviewing competitor product offerings - Making cold calls to attract potential customers - Convert non ESTII design and build plants to O & M contracts - Customizing O & M proposals to fit client requirements - Implementing the prescribed sales strategies to close O & M accounts - Develop specific sales and marketing strategies relevant to his accounts - Referring customer requests and complaints to the relevant departments - Close coordination with internal stakeholders re; Project status and customer needs - Conduct regular touch base meetings with clients together with process O & M