Senior HRO Subject Matter Expert - Makati Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries.
We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks.
Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management.
Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers.
Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.
Job DescriptionYour key tasksEvaluate HR processes to identify opportunities for improvement, automation, and standardization across regions; collaborate with local HR teams to align global policies with regional needsSupport in Global HR projects and initiatives:Assist in the planning and execution of global HR projects, including HRIS implementation, policy rollouts, and process enhancementsProvide project management support, ensuring timely completion of milestones and effective collaboration across departments and regionsProduct ownership of global HR Solutions:Manage and optimize the AskHR ticketing tool to ensure timely and efficient resolution of employee inquiries globally, while monitoring key HR metrics and providing regular reports on SLAs and process improvementsOversee the HR SharePoint site, ensuring it is user-friendly, up-to-date, and an effective resource for employees worldwideWork closely with HR and Corporate IT to implement updates and improvements to HR systems, ensuring they meet the needs of both global and local HR teamsPartner with HR leadership to develop and implement communication strategies that ensure consistent messaging and support internal HR communications, such as newsletters and updates, to keep employees informed and engaged QualificationsBachelor's degree in HR, Business, Information Systems, or a related fieldMinimum of 5 years of experience in HR operations, with a focus on HR technology and global HR project managementStrong understanding of HR processes and HRIS systems, with experience managing tools like ticketing systems and internal communication platformsProven project management experience, with the ability to lead and manage multiple initiatives simultaneouslyExcellent written, verbal, and interpersonal communication skillsUsed to act in a global matrix environment managing multiple stakeholders across functionsAnalytical mindset with strong attention to detail and the ability to generate actionable insights from HR dataProficient in Excel and PowerPoint, and collaboration tools such as SharePointIt would be a real bonus if you haveExperience in creating insightful dashboards using Power BI and/or SAC is highly desirableFamiliarity with HRIS, particularly SuccessFactors, is a significant advantageExperience with ticketing systems, especially JIRA, will be considered a strong plus Additional InformationWe realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
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