In your new role you will: Provide 2nd level support (including 24x7 rotational on call), solution administration, system maintenance, monitoring and operation to meet customer SLA/targets Implement service request and changes to fulfil user and customer needs.
Drive and pro-active problem management in scope, evaluate and deploy new measures/solution for operational stability improvements Defining and setup effective systems faulty detection and monitoring for early pro-active failure detection Perform user requirement engineering, FIT & UAT (including test cases creation, test environment setup) Execute software and technologies refresh activities You are best equipped for this task if you have: Bachelor Degree in IT, Computer Science, Computer Engineering or Electronics Engineering 3 years experience in Semiconductor Manufacturing, system/ IT support and user requirement handlings Good knowledge in data transfer, file processing methodology, system interfaces/integration Experience in application maintenance and/or development in operating systems - Windows, Unix, Linux, Perl scripts Experience of database system and development (e.g Oracle PL/SQL, SQL scripts, MS SQL) ITIL practical experiences (incident management, problem management, event management, change and release management) Our offer in Malacca Wide range of training offers & planning of career development International assignments Different career paths: Project Management, Technical Ladder, Management & Individual Contributor Exempt working hours are flexible within core hours (9am-12pm & 2pm- 5.15pm) Home office options for certain tasks or due to personal circumstances.
Applicable to exempt employees working on office hours only.
Part-time work possible for exempt employees only.
Exempt staff could apply up to 3-month sabbatical leave, subject to business situation Medical coverage In-house clinic operates 24 hours, doctor consultation possible from 9am to 5pm.
Health promotion programs Social Recreation Center with facilities, such as gym room, squash, badminton and netball court, zumba and yoga classes, etc.
On-site Cafeteria Paid sick leave according to law Additional 3% to Employee Provident Fund after 10 years service with Infineon Malacca.
Re-employment opportunities Productivity incentive bonus Bus service for shift employees Allocated carpark for disabled and pregnant employees #WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT.
Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals.
Be a part of making life easier, safer and greener.
Are you in?
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are.
At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities.
We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.