When you join VerizonVerizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
You will be responsible for the system administration, implementation and support of various learning programs and initiatives. You will work closely with across all of Learning and Development and external partners to ensure the smooth operation of learning initiatives and programs. This role requires excellent organizational skills, attention to detail and the ability to manage multiple tasks simultaneously.
What you'll be doing... You will pioneer the newest learning technology. You will design, implement and manage adoption of our Learning Experience Platform (LXP). You will ensure these solutions align with our business needs, are engaging, and most importantly enable our people to create the Verizon of the future.
Funnel and project manage technical integration of learning content providers
Project manage technical implementation of extended enterprise/multi-tenant architecture
Complete and facilitate tier 3+ technical support
Complete application owner custodial and governance processes'
Complete change management of platform enhancements
Consult with business workgroups on how to best leverage the platform for learning needs
Consult with Curators/Instructional Designers on platform functionality and enhancements
Support reporting & business intelligence requests for learning initiatives
What we're looking for... You're energized by creating innovative learning technology solutions that enable a purposeful skills-based learning culture. You thrive in a collaborative environment. You seek feedback and understand the importance of continuous improvement.
You'll need to have:
Bachelor's degree or three or more years of relevant experience
Experience implementing enterprise learning technology solutions and/or SaaS/PaaS
Enterprise project and/or product management experience
Demonstrated ability to prioritize and multitask in a fluid, fast-paced environment with exceptional attention to detail
Strong communication and story-telling skills
Even better if you have one or more of the following:
Experience with LXPs and API integration e.g. Degreed, EdCast etc.
Experience with learning content providers e.g. Pluralsight, Coursera etc.
Experience with Workday Learning or other LMS solutions
Experience working cross functionally, influencing change in a matrix organization
Advanced Excel/Sheets and PowerPoint/Slides skills
Experience with data analysis, statistics and visualization (with various BI tools)
Experience working and communicating with senior leaders
UI/UX design experience
Experience with SAML SSO implementations
Knowledge of Active Directory
Experience with DevOps (Jira preferred)
xAPI coding and/or implementation experience
Knowledge of adult learning principles and training approaches
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be workingIn this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours40 Diversity and InclusionWe're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
