Senior Client Experience Manager / Cebu

? Graduate of any Bachelor's degree, graduate studies will be an advantage
? At least 3-5 years experience as Operations Manager
? Excellent verbal and written communication skills, including ability to effectively communicate
with internal and external customers
? Excellent computer proficiency (MS Office – Word, Excel, Outlook and PowerPoint)
? Must be able to work under pressure and meet deadlines, while maintaining a positive attitude
and providing exemplary customer service
? Excellent written and verbal communication skills in the English language
? Willing and able to cover other shifts
? Dependable to be at work during assigned shifts and to complete work as expected
? Ability to work well with a team in a fast-paced, constantly changed environment and follow
instructions from supervisors and senior colleagues
? Ability to work independently and subject to business requirements, additional hours may be required.
? Current driver's license and/or ability to travel to other sites and client appointments
-Has experience on-site monitoring
-Will be handling Cebu and CDO sites
-Call Center operation background



What's in it for you?
• Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)
• A very collaborative work culture
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