Selling Partner Support Associate, Selling Partner Support

Job summary
Selling Partner Support AssociatePrimary interface between Amazon and 3rd party sellersProvide operational support to sellers on the Amazon platform
Job seniority: entry level
Responsibilities
• Demonstrate effective communication and customer service skills• Provide prompt and efficient support to sellers• Maintain a positive and professional demeanor• Contribute to a positive team environment• Maintain acceptable performance metrics• Identify trends and provide improvement suggestions• Liaise with other departments to resolve issues• Demonstrate flexibility and adaptability• Demonstrate logical thinking and analytical skills• Take end to end ownership of seller interactions
Requirements
• Fluency in English and Korean• Desire to expand skills into new areas• Technical savvy with MS Office and Internet• Business acumen in e-commerce and retail• Process improvement awareness and experience• Enthusiasm and strong self-motivation• Strong prioritization and time management skills• Ability to embrace constant change• Effective communication and professional attitude• Exemplary performance record