Selfpay (Onsite And Night Shift)

Job Responsibilities: Perform inbound and outbound calling to patients.Resolve account balances while utilizing various medical billing systems and payment portals; which will include live interactions with patients.Perform routine tasks such processing payments with care and attention.Create and distribute various correspondence such as itemized statements, insurance appeal letters, claim forms and financial assistance applications.Interact with patients and internal departments to ensure proper account handling.Perform account maintenance that may require updates to patient records such as updating account balances, uploading correspondence, printing statements and creating payment plans.Meet or exceed performance objectives including collection and quality assurance goals. Job Requirements: At least 2 years College Education1 year of experience in a customer service role.1 year of healthcare experience, preferred.Demonstrated experience communicating effectively with a customer and simplifying complex billing.Demonstrated ability to meet performance objectives.