Security Operations Engineer | ConnectOS |Philippines Salary: P80,000-120,000 (Monthly Package) Schedule: Monday- Friday (09:00 AM – 06:00 PMAEST) AEST)What are we looking for?Skills Required:Bachelor's degree in Project Management, Business Administration,Information Technology or a related field.At least 3-4 years' experience with proven performance withinSecurity Operations is mandatory.Managing and Administration / Configuration of Security Solutions suchas but not limited to any of the following – End Point Security,CrowdStrike, SIEM – Rapid7, Vulnerability Management – Rapid7, IAM –CyberArk – Access, PAM.Experience with Security Awareness and Phishing Simulation – KnowBe4,Mimecast, Application Whitelisting solutions such as Airlock, and MicrosoftSecurity.Background ASD Essential 8, NIST or any other key securityframeworks.Familiarity in handling ITSM tools and various documentationrepositories such as ServiceNow, Confluence etc.,Experience within Security Monitoring, Incident Response, ThreatManagement and driving Vulnerability Management Program for Customers.General Infrastructure and Network awareness.Security Solutions Implementation, Operational experienceExperience in being able to interact with Customers on regularbasis.Nice to Have:Certification/s in Cybersecurity is a plusExperience in MSP environment is a plusExperience in supporting Global Operations is a plusWhat will you do?Deliver exceptional customer service while managing and maintaining ourcustomer environments besides creating documentation around variousprocesses and procedures.Handle customer concerns and resolve issues by utilizing technicalexpertise with various technologies. Provide 2nd level technical support within our agreed SLAagreements.Adhere to Incident, Security, Problem and Change Management processesas per bA/customer standards (ITIL Framework)Create and maintain technical documentation for bA customerenvironments.Providing escalated support from service desk teams (escalated end user/ NOC support) and customers.Create knowledgebase articles and process documents.Periodic customer meetings and presentations around operationalActivities.Join the awesome team and enjoy these benefits &perks:Temporary Home-basedMedical, Dental Coverage and Life insurancePaid Vacation and Sick Leave (with Quarterly Sick LeaveConversion)Competitive salary package and annual appraisalFinancial Assistance ProgramMandatory Government Benefits and 13th Month PayComplimentary Sleeping Quarters, Coffee at no costComplimentary Office Fitness and Wellness Facilities at no costRegular Company Events, Work Life Balance, and Career growthopportunitiesAccessible location at the heart of Metro Manila — the MegaTower, EDSAJOIN CONNECTOS NOW!ConnectOS is certified as a Great Place to Work and is a top-ratedPhilippines employer of choice.Since 1998, Our client has been empowering organizations to leveragetechnology to gain a competitive advantage. With a strong focus on ITmanagement and IT strategy, our client offers cutting-edge converged ITservices to clients across Australia, New Zealand, Asia, and North America.Renowned for pioneering the concept of delivering IT as a Service, theyhave revolutionized the way organizations access technology by eliminatingthe need for capital investments to fund expansion. Through theiraffordable solutions, they provide true scalability, elasticity, andagility to meet the ever-changing needs of businesses.#ConnectOS #ConnectOSCareers #TeamConnectOSEqual Employment StatementEmployment decisions at ConnectOS will be conducted withoutconsideration of factors such as age', race, color, religion, gender,disability status, sexual orientation, gender identity or expression,genetic information, and marital status. ConnectOS ensures the fullconfidentiality of the data it processes.Tagged as: remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home
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