Salesforce Delivery Team Lead

Team leader candidates should possess the following skills & experience
• Salesforce experience as a super user or administrator, minimum 2 years (or other CRM
tool)
• Effective team leader or supervisor skills
• Understanding and experience within a sales or sales operations team
• Strong communication skills (verbal & written) in English; other languages a plus
• Investigative & empathic attitude to solving customer/user issues
• Customer satisfaction-oriented
• Experience working in a call centre or help desk environment as a manager or team lead