About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.
HelloFresh
HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.
The Role
The Sales Development Representative (SDR) will play a crucial role in boosting business opportunities for Hellofresh and other brands. This role focuses on generating and qualifying leads through cold outreach, conducting market and competitor research and carrying out initial discovery calls with identified prospects. The ideal candidate will possess excellent communication and customer service skills, strong research and analytical abilities and a growth-oriented mindset.
YOU WILL: Prospecting and Sales
Generate and build your own pipeline of leads and prospects
Develop market and competitor research to identify opportunities
Initiate cold outreach through calls, emails, and social media
Conduct initial discovery calls to engage potential clients and pitch our offerings effectively
Set appointments for Account Executives
Analysis and Administrative
Monitor and analyze SDR metrics
Conduct win/loss analysis on closed opportunities
Capture and summarize learnings/partner feedback from prospects
Update and manage our CRM (Hubspot)
YOU HAVE: A bachelor's degree in the field of business administration, communications, marketing or a related field
A minimum of 1+ years of proven sales experience in a B2B environment, food tech is a bonus!
Excellent English Communication and Presentation skills
Strong Research and Analytical skills
Knowledgeable in Google Suite and Hubspot
Why work for us? At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.
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