Sales Supervisor - Pharmaceutical Company

DUTIES & RESPONSIBILITIES
? Understand customer needs and offer solutions and support
? Organize and coordinate medical sales representatives schedules
? Research potential leads from business directories, web searches, or digital resources
? Train new sales representatives
? Receive and report on all sales leads
? Supervise sales representatives and assistants
? Answer potential customer questions and follow-up call questions
? Work with sales team when closing sales
? Track weekly, monthly, and quarterly performance and sales metrics
? Meet all sales quotas and goals
? Assist medical sales representatives and team to meet and exceed goals

QUALIFICATIONS:
? High school degree or equivalent; Bachelor's degree in business administration, business, or related field preferred
? Two (2) years; previous experience in customer support, client services, sales, or a related field
? Demonstrated and proven sales results
? Basic computer skills and experience with tracking and recording call information, filing documents, or updating
customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office
Suite or similar software
? Focused on customer service
? Excellent verbal and written communication skills
? Persuasive and goal-oriented
? In-depth understanding of company services and its position in the market
? Excellent customer care and focus; ability to assess customers; needs and provide correct answer, path,
troubleshooting, or method for a positive customer experience
? Ability to multitask, prioritize, and manage time efficiently