**_Job Description: _**
The Sales Supervisor plays a key role in providing excellent customer service and growing company revenue.
Senior Sales supervisor leads and manages the assigned sales operations and oversees activities of the sales team.
The key objective of the Senior Sales supervisor is to grow incremental and new sales for the company while simultaneously reducing customer turnover.
He will also build and manage all aspects of a sales department inclusive of Leading management, Account Management, Business Analytics, and Channel Development.
The Senior Sales Supervisor also works closely with the following departments; Sales, Product Management Group, Marketing, Operations, and Accounting Departments.
He directly reports to the Sales Manager for the purpose of ensuring the alignment with the company policies, conducted activities, and business operation.
**Objectives and Responsibilities**:
- Plays a strategic role in building creative sales strategies that are focused on client satisfaction and revenue generation for the business.
In this position, the Senior Sales supervisor creates goals that comply with the attainment of the business's overall objectives and strives to meet and exceed these goals.
- Conducts reviews on the current sales department strategies and weighs them against results in order to identify areas of improvement.
He subsequently relays this information to the Sales Manager for consideration and approval.
In this capacity, the Senior Sales supervisor creates comprehensive and compelling strategic proposals that challenge the status quo and convince the Sales manager with crystal clear added value.
- Analytical role in conducting research and performing analyses on the performance of the sales department ensuring prompt delivery and accuracy of daily/weekly/monthly/quarterly reports to Sales Manager.
This is for the purpose of identifying areas of improvement in the business's marketing strategies, identifying opportunities, and understanding the market and competitive environment.
- Assess the number of resources required by the sales department in order to achieve optimal performance, leading to financial benefit for the business.
The Senior Sales supervisor tracks sales activities and creates reports that he presents to the sales manager for use in strategic decision making.
- Responsibility for the development and maintenance of relationships on behalf of the sales department and the business as a whole.
He will develop and build relationships and partnerships by being attentive, service-oriented, friendly, helpful, and courteous to customers, colleagues, external partners, and so forth.
- Accompanies salespeople on visits to customers to evaluate work performance, ascertain customer problems, and detect market trends.
- Visit Key cities in the assigned territories to develop and strengthen business partnerships _(when possible and permitted already)_
- Reviews sales orders and records of new and delinquent accounts to ascertain market conditions and the status of customers' accounts.
- Acts as an evangelist for the brands, taking advantage of the relationships and connections that he has established to avidly represent the business, share its vision, increase awareness, and strengthen relationships.
- Duty to identify and develop new market opportunities for the business.
In this capacity, the Senior Sales supervisor develops and maintains knowledge of consumer, competitor, and market trends.
He stays up-to-date with industry best practices and standards through attending events and seminars, attending individual and group training programs, and reading industry publications and newsletters.
- Communicates the information he acquires to the sales department for the purpose of maximizing sales opportunities, keeping the department and the business at par with the latest trends and best practices, giving the business a competitive edge and solidifying its position as a market leader.
- Plays a collaborative role, partnering up with the finance department to ensure the availability of sufficient funds for the sales department in order to ensure optimal performance.
He also partners with the marketing department in ensuring that strategies and objectives are aligned, ensuring that marketing initiatives support sales efforts and that these strategies are all aligned to the business's overall objectives.
In his collaborative role, the Senior Sales supervisor also works closely with the Sales Manager in the creation of new sales strategies and approaches.
**Day to Day responsibilities**
- To meet the assigned Sales target and goals in the VisMin Territory
- Supervise the day-to-day operation of the VisMin Team including sales representatives, sales assistants, and technical engineers.
- Recruit, hire and train new sales representatives.
- Build a new customer base to maximize sales.
- Retain and improve the performance of existing customers by providing prompt custom