• Receiving customer inquiry and sample/drawing, preparing New Item Inquiry and sending Quotation and sample to the customer.
• Inquiring to customer all requirements related to the product and disseminate to concerned department.
• Receiving drawing/specifications and guidelines from customer and endorsing to Design and QMR respectively for registration to DCC.
• Preparing and issuing of Job Order for quotation/sample request and Purchase Order received from customer.
• Coordinating with the customer regarding delivery schedule, balance in delivery, return of rejected delivery, special approval and other issues.
• Preparing Daily Loading and issuing to concerned department, and following-up status in production and delivery.
• Preparing Delivery Receipts and Sales Invoice for finished goods.
• Monitoring the status of customer Purchase Order and delivery and coordinating with customer in case of possible late delivery.
• Coordinating with customer regarding the customer-owned tools, jigs and materials.
• Preparing Revision Notice in case of customer change, registering it to DCC and updating the Revision Notice Monitoring Record for the status of implementation.
• Informing customer and submitting documents in case of 4M change.
• Receiving notice/complaint from customer, preparing Customer Complaints Report, issuing of Corrective and Preventive Action Report (CPAR) and submitting the accomplished CPAR to the customer.
• Sending Customer Satisfaction Survey once a year to active customers, preparing Customer's Satisfaction Survey Monitoring Report, analyzing the result of survey and coordinating with • Receiving customer inquiry and sample/drawing, preparing New Item Inquiry and sending Quotation and sample to the customer.
• Inquiring to customer all requirements related to the product and disseminate to concerned department.
• Receiving drawing/specifications and guidelines from customer and endorsing to Design and QMR respectively for registration to DCC.
• Preparing and issuing of Job Order for quotation/sample request and Purchase Order received from customer.
• Coordinating with the customer regarding delivery schedule, balance in delivery, return of rejected delivery, special approval and other issues.
• Preparing Daily Loading and issuing to concerned department, and following-up status in production and delivery.
• Preparing Delivery Receipts and Sales Invoice for finished goods.
• Monitoring the status of customer Purchase Order and delivery and coordinating with customer in case of possible late delivery.
• Coordinating with customer regarding the customer-owned tools, jigs and materials.
• Preparing Revision Notice in case of customer change, registering it to DCC and updating the Revision Notice Monitoring Record for the status of implementation.
• Informing customer and submitting documents in case of 4M change.
• Receiving notice/complaint from customer, preparing Customer Complaints Report, issuing of Corrective and Preventive Action Report (CPAR) and submitting the accomplished CPAR to the customer.
Sending Customer Satisfaction Survey once a year to active customers, preparing Customer's Satisfaction Survey Monitoring Report, analyzing the result of survey and coordinating with
