Position: Sales Representative
Number of hours: 10 hours/week
Schedule: EST
Tasks required:
Handle inbound and/or outbound calls to offer and educate the customers on the benefits of the products and/or services of the client to promote sales
Cold call prospects to sell the products and services of the client
Provide information about product's features, prices etc. and present their benefits
Ask pertinent questions to understand the customer's requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Email clients to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed
Communicate customer and prospect product pain points to appropriate departments
Maintain a well-developed pipeline of prospects
Develop strong, ongoing relationships with prospects and customers
Upsell customers to larger products, more extensive packages, or higher priced services
Keep detailed record of call logs and enter data accurately and consistently into the company's database
Must have the ability to create responses aligned with the company's messaging and drive the conversation to an appointment
Generate and source out leads through various channels
Other ad hoc tasks that would be assigned
Requirements:
Proven work experience as a virtual Sales Representative is required
Prior work experience in selling software products is a huge advantage
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Sales skills, including prospecting, lead generation and closing deals
Great customer service skills
Excellent selling, closing, persuasion and presentation skills
Interpersonal skills to work with a wide variety of people each day, build relationships and network
Clear and concise communicator with a neutral English accent and effective verbal communication skills
Self-disciplined and organized; able to consistently hit weekly targets with limited supervision