Sales Relationship Manager (Tacloban)

About Us BillEase offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name BillEase, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.
Discover more about us here: https://billease.ph/about-us The Job Execute and support the merchant marketing strategy
Implement different initiatives to drive sales growth for big and small merchants
Coordinate implementation of different initiatives with the merchants and internally
Ensure that merchants follow our branding and comply with agreed marketing initiatives
Improve overall merchant experience
Generate reports and monitor merchant KPIs on a regular basis such as traffic generated, number of transactions, fraud rate, conversion rate
Ensure proper communication of newly launched merchants to the customer base
Provide timely assistance and monitor merchants concerns: customer services, accounts, settlement, technical
Work closely with the marketing and business development team and support other initiatives as assigned
Gather feedback from merchants to be able create studies and recommendations for process improvement and innovations
Collaborate with merchant marketing to identify opportunities for merchants to scale up its growth with BillEase within 60 days from onboarding.
Monitor merchant satisfaction with billease through creation of surveys, focus group
discussions or through other initiatives.
Handle teams of Sales Associates of BillEase
The Ideal Candidate Previous experience in business development/partnership/acquisition preferably from payment gateways, e-wallets, ecommerce platforms, retail
Degree in Business, Management, Commerce or Economics desirable but not required
Comfortable in a fast-paced environment with a "get things done" attitude
Passionate about payments and lending products
Excellent communication skills in both English and Filipino
Customer-centric mindset
Problem solver with strong analytical skills
Collaborative and can work well with other team members