Sales Process Admin | The Credit Pros | Philippines About Company: The Credit Pros was founded in February of 2009 and is a national creditrepair company who is passionate about helping clients remove negativeinaccurate, outdated, and erroneous items from their credit. The CreditPros educates clients on how the credit system works and what proactivemeasures are needed to improve their credit. The Credit Pros is an Inc.5000 growing company, we are driven to building an awesome company that...
inaccurate, outdated, and erroneous items from their credit. The CreditPros educates clients on how the credit system works and what proactivemeasures are needed to improve their credit. The Credit Pros is an Inc.5000 growing company, we are driven to building an awesome company thatimproves the lives of our clients and our employees. We have been honoredby Inc. Magazine as one of the 50 best places to work; and are also aSmartCEO Magazine Corporate Culture Award winner.Job Description:1. Creating and analyzing process reports:Daily AttendanceCall volumeAffiliatesMarketing2. Performs day-to-day process administration using company providedtools and applications:Sales hygiene outlier's p/day, p/week3. Ensuring completeness and accuracy of information collected toconduct daily operations.4. Establishment of measurements and targets to improve processefficiency and effectiveness.Pareto chartingsSales calls p/hour (Inbound/Outbound)Sending BAWS reportingSending hourly reports to each DS partnerAffiliate reporting p/scheduled mtgs5. Will work closely with our offshore partners to resolve all techissues, monitoring occupancy, sales.6. Kpi's and metrics:Daily recordWeek over weekWeekly unitsMonth to date (MTD)7. Provides general support to HOS and other Process Admins in leadingdaily operations8. Sales training support as it relates to live monitoring to determineinconsistencies in lead sources, scripting detail and feedback for managersfor one-on-one calibration of sales repsQualifications:At least 1-2 yrs experience as an Administrator/Admin Assistant for anAmerican company.Excellent communication (written & verbal English), organizationaland interpersonal skills.Able to work well under pressure and within short timeconstraints.Able to deal with ambiguity, make independent decisions, be proactiveand drive tasks to closure.Ability to prioritize work and complete projects on time, demonstratedrive and initiative, maintain. confidentiality of informationAbility to pay close attention to detail and react with appropriateurgency to situations and eventsProficiency with Microsoft 365 & productivity software includingWord, Outlook, and ExcelCan work with little supervision, makes sure things get done.Experience working from homeExperience working with Sales Department is a MUST!Experience managing a team is a PLUSTech Requirements:Dedicated work space at home and equipment with the followingspecifications:USB-Type headset and functional webcamWindows 10 Home or Pro Activated PC w/ Anti-Virus SoftwarePC Processor: Intel i5 / i7 / i9 (2.5GHz & up) *Must be 8thgeneration & up /or/ AMD Ryzen 5 / Ryzen 7 / Ryzen 9 (2.5GHz & up)*Must be 3600 & Higher PC Memory: 8GB & up • Hard Drive: 500GB & upHard Wire/Ethernet Connection (Wireless internet connection isprohibited)Screen: Laptop – 15.6" & up / Desktop – 20"& up (The use of two screen is recommended but not required)Minimum Internet speed required: 15 Mbps upload/15 Mbps download (Ifinternet speed is more than 15mbps – DL andUP speed must be at least symmetrical)Tagged as: remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home
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