Sales Operations Specialist

We are seeking a highly organized and detail-oriented Sales Operations Specialist to join our growing team.
Job Description/ Responsibilities
-Support to maintain and improve service performance metrics reports, as required.
-Provide status of work in process, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions.
-Provide quality, cost effective service while looking at ways to contribute to process improvement.
-May provide ad-hoc analyses and summaries of information as requested.
-This position reports directly to the Operations Manager or Service Delivery Lead.
-This position will work closely with all Team Members and relevant Business Units.
-The direct reports to this position are: New Associates, Associates, Analysts and Senior Analysts.
Requirements/ Qualifications
-At least 5 years of work experience in sales/sales operations
-At least 3 years supervisory experience
-Open to undergrad with relevant work experience
-SAP, ERP, Supply chain experience/background is preferred