As a Sales Officer/Leader, you'll be tasked with ensuring the smooth and effective functioning of our branch office. Your key responsibilities will include managing daily operations, maintaining high levels of customer satisfaction, and meeting business targets. This position demands strong leadership abilities, outstanding communication skills, and a thorough knowledge of our organization's products, services, and objectives.
Functions (Duties and Responsibilities):
Branch Operations Management
- Oversee branch activities and implement operational policies.
- Monitor performance and ensure compliance with regulations.
Team Leadership
- Recruit and develop a high-performing team.
- Provide guidance and conduct performance evaluations.
Customer Relationship Management
-Build and maintain strong customer relationships.
-Address inquiries and improve customer satisfaction.
Sales and Business Development
- Develop strategies to meet sales targets and recruit agents.
- Identify market trends and expand the customer base.
Financial Management
-Manage the branch budget and ensure profitability.
- Monitor financial performance and ensure accurate reporting.
Risk Management
-Identify and mitigate operational and security risks.
- Implement and enforce safety measures and incident response procedures.
Job Skills and Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).
- Proven experience in a leadership role
- With at least 4 years of non-life insurance background; experience in life insurance is an advantage.
- Strong understanding of the industry, products, and services offered by the organization.
- Proficiency in financial analysis and budget management.
- Sales and Marketing, Customer and Personal Service, Administration and Management
- Computer literacy and familiarity with relevant software applications. (use of MS Offices, Information Management System tools).
Training Required:
- Foundational Training such as Basic Non-life Insurance, Advanced courses in Motor, Fire/Property, Marine and Cargo, and Casualty Insurance; - Sales Management; Client Management; People Management
Schedule, Location, Setup
- Wack Wack, Mandaluyong
- Full-Onsite Setup, Day Shift
By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.