Job Summary In accordance with the policies, procedure and standards of Chroma Hospitality and Crimson Resort & Spa, Boracay, and under the general guidance and supervision of the General Manager and within the limits of established Crimson Resort & Spa, Boracay policies and procedures, directs all hotel operations, and assesses, evaluates, and meets the short and long-term needs of the hotel to ensure its success. Scope & Responsibility Sales Function Implements all sales action plans related to his / her market areas as outlined in the marketing plan. Implement strategies and activities to generate business revenue for rooms, F&B and other revenue generating opportunities. Monitor competitors' performance and share relevant information to keep abreast in the industry trends and market condition; Update SWOT Pro-actively solicits business from new accounts and develops existing guests' loyalty by a regular pattern of sales calls, meeting with principals, bookers, and decision makers of target market Initiates and prepares proposals and submits them to the accounts in a timely manner or within 24H upon receipt of the query; Ensure proper encoding of leads in Ivvy. Ensures rate quoted and committed to clients are within specified guidelines. Ensures rate quoted and committed to clients are within specified guidelines. Ensure that rates offered are within the rate structure; for special rates, approval must be sought from ADOS/DOS. Provides yearly corporate/wholesale rates to qualified accountants with regular business. Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments, and other producers closely allied to hotel business. Hosting potential clients either through familiarization trips or entertainments. Oversee customer experience during their stay in the hotel and share any inputs/comments that will help the hotel perform better. Plan and conduct familiarization tours and site inspections and client entertainments. Attending major travel functions to build accounts and exposure (i.e. trade shows and promotional events) that deal specifically with his / her market area. Administrative Handle email and phone inquiries Maintain all sales files such as database, sales records and reports, conference calendar into cloud Traces of history and potentials of accounts by proper encoding of activities in Ivvy Monitor monthly account production results and come up with action plans Prepares and submits daily, weekly & monthly reports Every Monday, itinerary and weekly report (stating highlights from previous week) Ivvy weekly sales activity report Month end report due every 5th of the month Reimbursements weekly or every 15th Additional report needed by superior Ensures Ivvy and RMS system has accurate and relevant information of respective accounts; Encode client and company details especially the correct and complete company name, contact person and position, contact details, address, email and contact numbers For group handling, prepare GRF and update group status every time there is revision; Prepare Group Information Sheet and file necessary documents needed for an upcoming group and cascade to concerned departments Follow and use standard templates of the hotel Practices proper endorsement of leads to the appropriate sales personnel handing the account Assist on payment collection to accounts with credit line Responsible for maintaining the general tidiness of the department Champions projects as directed by superiors Take over and assist partner SM during absence General Responsibilities Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance. Performs all duties and responsibilities in a timely and efficient manner in accordance with established Resort policies and procedures to achieve the overall objectives of this position. Prepares reports as necessary to develop a more informative database for improved Management decision-making and critical evaluation of work activities. Maintains a favorable working relationship with all other Resort employees to foster and promote a cooperative and harmonious working climate. At all times, projects a favorable image of Crimson Resort & Spa to the public. Practices and role-models the Guiding Principles and Core Values of Crimson Hospitality and ensures that the employees practice the same. Performs any other duties and tasks that may be assigned by immediate superiors from time to time. Daily Job Duties Physical sales call minimum of 8 accounts per day or if in-house, conduct minimum 10 quality calls Courtesy call (key accounts / travel accounts / corporate accounts) Assist on guests bookings Follow-up leads Prepare proposals/contracts Conduct or assist on-site inspection requests Welcome VIP guests and group guests, if onsite Liaise with operations regarding specific concerns of guests, when needed QUALIFICATIONS Bachelor's degree in Business Administration, Hotel Management, Tourism Management, or a related field. Minimum of 2 years experience in a Sales Coordinator or Sales Executive role, preferably within the hospitality or tourism industry. Demonstrated ability to drive sales performance, achieve or exceed revenue targets, and contribute to overall business growth. Excellent verbal and written communication skills with the ability to build and maintain strong client relationships. Comprehensive understanding of the hotel industry, market trends, and competitive dynamics. Proficient in developing and executing targeted sales strategies to attract and retain corporate clients, travel agencies, event planners, and other key segments Familiarity with IVVY and RMS software is an advantage but not mandatory. Willingness to be based in or work within Muntinlupa City.