Company Description
Job Description
Primary Responsibilities:
1. DRIVE FINANCIAL PERFORMANCE
Achieve individual target for corporate accounts, both local and groups Maximize guest room and function room revenues by proper yielding during peak and need periods Be able to execute projects and action plans that will develop new accounts and lead and eventually turn into confirmed business for the hotel Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department Handle internal events efficiently, to allow for revenue generation maximization while addressing internal needs. 2. IMPLEMENT BUSINESS PLANS ON ACQUISITIONS, RETENTION AND DEVELOPMENT OF NEW ACCOUNTS
Actively participate in the review of all the client surveys and feedback results on a frequent basis, giving recommendations and action plans to further improve the department Ensure that successes are built upon and develop action plans when necessary, to address any deficiencies Conduct regular activities with bookers and decision makers to develop relationships and instill product retention
Qualifications
Knowledge & Experience
University/College Degree in a related discipline is required At least 1 year experience of the same capacity in a Hospitality Sales environment Strong working knowledge of Microsoft outlook, Microsoft Windows applications and/or relevant computer applications required Excellent communication skills, both written and verbal required Strong interpersonal and problem solving abilities Ability to focus attention on guests needs, remaining calm and courteous at all times Competencies
Good interpersonal skills with ability to communicate with all levels of employees Service oriented with an eye for details Ability to work effectively and contribute in a team Good presentation and influencing skills Multicultural awareness and able to work with people from diverse cultures Flexible and able to embrace and respond to change effectively Ability to work independently and has good initiative under dynamic environment Self-motivated and energetic