Position Type: Supervisor / Managerial-level
Employment Type: Full-Time; Permanent (Direct Hire)
Budget: Php 50,000 - Php 70,000
Work Setup & Location: Onsite - Mandaluyong City / Lipa City / Cebu City / Cagayan De Oro City / Davao City Industry: Insurance Industry
About the Job: Are you a dynamic individual passionate about sales? Do you excel in fast-paced environments with ever-changing challenges? If so, we want to hear from you! As a Sales Leader, you will oversee the efficient operation of our client's branch office, playing a crucial role in managing daily activities, ensuring customer satisfaction, and meeting business objectives. Ready to advance your sales career? Apply now! Scope & Responsibilities: Branch Operations Management Supervise and manage all branch activities to ensure smooth operations. Develop and implement operational policies and procedures. Monitor and evaluate branch performance against established targets and take corrective actions when necessary. Ensure compliance with company policies, industry regulations, and legal requirements.Team Leadership Recruit, train, and develop a high-performing branch team.Provide guidance, coaching, and support to staff members.Foster a positive work environment that encourages teamwork, collaboration, and employee growth.Conduct regular performance evaluations and goal setting for team members.Customer Relationship Management Build and maintain strong relationships with existing and potential intermediaries and customers.Address customer inquiries, complaints, and concerns in a timely and effective manner.Identify opportunities to enhance customer satisfaction and loyalty.Monitor customer feedback and implement improvements as needed.Sales and Business Development Develop and execute strategies to achieve branch sales targets and revenue goals in all sales channels (Bancassurance, Agency, Brokers, and Other Distribution Channels).Recruit productive agents. Identify market trends, customer needs, and competitive intelligence to drive business growth. Work closely with the sales team to identify new business opportunities and expand the customer base. Develop and maintain partnerships with key clients and stakeholders.Financial Management Prepare and manage the branch budget, ensuring cost-effectiveness and profitability.Monitor financial performance, analyze variances, and take corrective actions as necessary.Ensure accurate financial reporting and compliance with accounting standards.Risk Management Identify and mitigate risks related to branch operations, compliance, and security.Implement and enforce security protocols and safety measures.Report incidents and maintain incident response procedures.Required Qualifications: Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).At least 5 years of background or experience in insurance.At least 3 years of experience in people management or leadership role, preferably in branch management or a related field.Strong understanding of the industry, including products and services offered by the organization.Knowledge of relevant regulations and compliance requirements.Proficiency in financial analysis and budget management.Excellent leadership, communication, and interpersonal skills.Customer-focused mindset with a commitment to delivering exceptional service.Preferred Qualifications: Ability to make strategic decisions and drive results.Strong problem-solving and decision-making abilities.Computer literacy and familiarity with relevant software applications. About the Client: Our client is dedicated to emerging as the foremost customer-centric provider of general insurance across South East Asia. Join our client team and unlock a range of enticing benefits, including:
Competitive Base Salary14th Month PayHMO with 2 Free DependentsMedical Allowance/ReimbursementPerformance BonusChristmas Cash Gift15 SL and VLLeave Conversion About Likha Careers: Likha is a traditional Tagalog (Filipino) word that means 'to create' or creation. At its core, Likha Careers exists to help create a world where people of all walks of life have the opportunity to participate in a positive and rewarding career where happiness, pride, and financial security are achieved. We do this through thoughtful, people-centric career services.Let's create your career together!
