We are looking for a **_Sales Representative (SALES B2B) _**for a fast-growing and _ **pioneering US-based company.
**_
**Duties and Responsibilities**:
- Manage and support assigned accounts.
- Communicate with assigned accounts on an ongoing, consistent basis with product, promotion and other pertinent company information that will influence a sale.
- Answer questions and resolve issues related to a potential sale, or sale in process.
- Assist in upgrading or enhancing accounts
- Sell products
- Work with Monoprice Customer Service, as needed, to ensure proper customer service is being delivered
- Display a courteous, knowledgeable enthusiastic and supportive attitude to all customers
- Perform research to answer customer inquiries and requests
- Meet quantitative performance metrics as assigned
- Keep customer accounts current by updating databases
- Maintain and grow existing customers through exceptional customer support and sales techniques
- Escalate inquiries and requests as necessary to the manager, the appropriate department or person
- Cross Functional Collaboration: As needed, work closely with manager and/or departments - accounting, demand forecasting, sales/executive management, and warehouse/operations as needed to ensure the needs of their customers are met.
**Interaction with Others**
The employee must be able to follow company policies; receive directions from others; work effectively with co-workers in a constructive and positive manner; listen to and objectively consider ideas and suggestions for improvement; keep others informed of work progress, deadlines, or other pertinent issues; address problems constructively to find acceptable solutions; keep commitments; and always respect the diversity of the company's workforce in actions, words and deeds.
**Qualifications**:
Successful Track Record
2 years+ of customer support and some sales techniques and understanding
CRM is a plus
**Education & Experience**
- High school diploma or general education degree (GED) required, however, a college degree is preferred
**Other Skills and Abilities**
- Exceptional over-the-phone presentation skills, and clear English-speaking.
- Excellent interpersonal and over-all communication skills - over-the-phone and clear English speaking and writing.
- Comfortable working in a high volume role.
- Demonstrate ability to prioritize tasks and manage time effectively
**Performance Metrics**
- Weekly quotes completed and sent to customers
- Monthly new accounts set-up
- Submitting required reports on-time (forecasts, pipeline details, etc.)
- Accurate revenue forecasting on a monthly & Quarterly basis
**Language Skills**:
Ability to read, write simple correspondence, and communicate with customers in a clear, easily understood manner in English.
**Mathematical Skills**:
Ability to perform intermediate-level mathematics such as calculating discounts, and percentages.
Basic knowledge of statistics.
**Reasoning Ability**:
Ability to carry out simple written and oral instructions.
**Job Types**: Full-time, Permanent
**Salary**: Php25,000.00 - Php30,000.00 per month
**Benefits**:
- Company events
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Flexible shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Tips
- Yearly bonus
Application Question(s):
- Amenable to work onsite & night shift?
**Experience**:
- Sales B2B: 2 years (required)
- BPO setting: 1 year (preferred)