Essential Duties and Responsibilities: Additional duties may be assigned by management. Use company systems to create live transfers and appointments with in-house leads. Communicate services effectively and professionally. Develop and apply strong sales methods and rebuttals. Learn Medicare basics and the insurance products we offer. Implement feedback and coaching for immediate improvement. Build rapport and keep clients engaged in sales conversations. Adhere to all CMS phone/email compliance. Handle outbound and inbound calling projects. Transfer viable leads to the sales team. Perform light intake of prospect and client data. Daily Duties: Learn Medicare rules and maintain CMS compliance. Use technology tools: Salesforce CRM, dialer system, Microsoft Teams. Work in a fast-paced environment assisting people with Medicare. Place 200-250 outbound calls daily with provided leads. Take inbound and transfer calls when qualified. Previous experiences in sales, knowledge of the sales cycle Manage rebuttals, proactive, willingness to negotiate Computer Skills and salesforce knowledge Speaks clearly, listens, clarifies, responds well to questions. (Speak Fluent English and Mandarin) Follows policies, completes tasks on time, supports organizational goals. Approaches others tactfully, reacts well under pressure, treats others with respect, follows through on commitments. Monitors work to ensure accuracy and thoroughness. Meets productivity standards, completes work timely, strives to increase productivity. Attendance/Punctuality Follows instructions, takes responsibility, keeps commitments, notifies if an alternate plan is needed. Schedule: Monday to Friday de 11:00 a 20:00 CST Weekends Off