Sales Development Representative
Qualifications:
•Bachelor's degree in hospitality management, Event Planning, Marketing, or related field.
•Proven experience in event coordination, sales, or hospitality, with a focus on food and beverage services.
•Excellent communication, negotiation, and interpersonal skills.
•Strong organizational abilities and attention to detail.
•Ability to multitask and manage multiple projects simultaneously.
•Proficiency in event management software and Microsoft Office suite.
•Knowledge of culinary trends, cuisines, and food presentation techniques.
•Ability to work independently and collaboratively in a fast-paced environment.
•Flexibility to work evenings, weekends, and holidays as needed for event coverage.
Key Responsibilities:
Key Responsibilities:
1.Event Planning and Coordination:
•Collaborate with clients to understand their event requirements, preferences, and expectations.
•Develop customized event proposals, including menu options, beverage selections, and pricing details.
•Coordinate all aspects of event logistics, including venue setup, décor, entertainment, and audiovisual requirements.
•Ensure seamless coordination between the restaurant's culinary team, serving staff, and external vendors.
2.Client Relationship Management:
•Build and maintain strong relationships with clients, event planners, potential clients, and industry contacts through regular communication and follow-up.
•Serve as the primary point of contact for clients throughout the event planning process, providing attentive service and personalized assistance.
•Anticipate client needs and preferences, offering creative solutions and recommendations to enhance their event experience.
•Address client feedback and concerns promptly, striving to exceed expectations and enhance customer loyalty.
3.Menu Planning and Execution:
•Collaborate with the restaurant's executive chef and culinary team to design bespoke menus tailored to each event.
•Provide guidance and recommendations to clients on menu selection, dietary restrictions, and wine pairings.
•Ensure that all food and beverage offerings meet the restaurant's standards of quality, presentation, and taste.
4.Budget Management:
•Develop and manage event budgets in collaboration with clients and restaurant management.
•Negotiate pricing with vendors and suppliers to achieve cost-effective solutions without compromising quality or service.
•Track expenses and revenues associated with each event to ensure profitability and financial accountability.
5.Event Promotion and Marketing:
•Assist in the development and implementation of marketing strategies to promote private dining and special events.
•Coordinate with the restaurant's marketing team to create promotional materials, such as brochures, menus, and online listings.
•Utilize social media platforms and online channels to increase awareness and generate interest in upcoming events.
6.Event Execution and On-Site Management:
•Oversee the smooth execution of events, ensuring that all details are attended to and that service standards are upheld.
•Provide on-site supervision and support to event staff, including servers, bartenders, and support personnel.
•Handle any issues or emergencies that may arise during events, always maintaining composure and professionalism.
7.Inbound Inquiry Management:
•Receive and respond to inbound inquiries from potential clients interested in hosting events.
•Gather detailed information about client requirements, preferences, and budget constraints.
•Provide timely and personalized responses to inquiries, addressing client questions and concerns effectively.
8.Outbound Sales Calls:
•Conduct outbound sales calls to targeted clients to promote event services and generate new business opportunities.
•Identify and qualify potential leads through proactive outreach efforts.
•Showcase the unique value propositions and culinary offerings of the company to prospective clients.
9.Proposal Development:
•Collaborate with clients to create customized event proposals tailored to their specific needs and preferences.
•Prepare detailed proposals outlining event logistics, food and beverage selections, pricing, and terms of service.
•Present proposals to clients in a professional manner, highlighting the company's capabilities and expertise in delivering memorable culinary experiences.
10.Lead Generation:
•Identify opportunities for business growth and expansion by prospecting new clients and market segments.
•Develop strategic initiatives to attract and engage target clients, leveraging industry knowledge and market insights.
•Collaborate with marketing and sales teams to execute lead generation campaigns and initiatives.
11.B2B Transaction Management:
•Facilitate business-to-business transactions by negotiating contracts, agreements, and terms with clients.
•Ensure adherence to company policies, pricing guidelines, and legal requirements during contract negotiations.
•Work closely with internal stakeholders, such as catering teams and venue partners, to coordinate event logistics and deliver exceptional service.
12.Culinary Expertise:
•Utilize your background in food and beverage to discuss the company's menu offerings, specialties, and culinary expertise with clients.
•Provide recommendations and guidance to clients regarding menu selection, dietary restrictions, and beverage pairings.
•Showcase the company's culinary prowess and commitment to quality through engaging discussions and tastings.