Sales and Customer Care Representative (Rolling Intake) Opportunity Expired
Customer Care will provide world-class customer service while responding to customer inquiries and concerns via multiple channels.
Opportunity details Opportunity Type
Graduate Job
Number of Vacancies
1-5
Start Date
Ongoing
Applications Close
13 Oct 2021
Accepting International Applications
No
Qualifications Accepted
B
Accounting, Commerce & Finance
Business Administration & Management
Economics
Human Resources
Marketing, Advertising & Public Relations
Transport, Logistics & Procurement
C
Creative Arts (all other)
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Journalism & Writing
Music & Performing Arts
Photography
E
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering & Mathematics (all other)
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Geotechnical Engineering
Manufacturing Engineering
Mathematics & Statistics
Mechanical Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
F
Food & Hospitality
Personal Services
H
Anthropology & Geography
Classics
Criminology
Humanities (all other)
International Studies
Liberal Arts
Philosophy
Social Science (all other)
Theology & Comparative Religion
I
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Design & User Experience
Programming & Software Engineering
Video Game Development
L
Justice & Law Enforcement
Law
Legal Studies
M
Audiology & Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Exercise & Sports Science
Health Administration
Medical & Health Sciences (all other)
Medical Technology
Medicine & Medical Science
Naturopathy, Acupuncture & Complementary Medicine
Provide a friendly and warm customer experience to internal and external customers regarding requests and inquiries coming through Insight's toll-free number Collaborate with multiple departments in order to best assist with our customers' needs Get to know the customers using all available means to provide a positive customer experience. The Customer Care Representative must also conduct effective research to effectively assist in the sales process Look for opportunities to expand the solution areas existing Customers buy-in and provide necessary materials and contacts when appropriate Ability to multi-task by answering phones, servicing customers and teammates while taking accurate notes for tracking purposes Respond to both pre and post-sales concerns of customer's via phone, email or chat in a timely manner All other duties as assigned What you'll need to join Insight Open to college undergraduates Ability to communicate clearly and professionally, both verbally and in writing. Proficiency in the English Language Highly developed sense of integrity and commitment to customer satisfaction Previous experience selling computer technology is highly encouraged. Strong knowledge of IT products and services needed Strong decision making and analytical abilities Has a pleasant, patient, and friendly attitude Willingness to work a flexible schedule and occasional overtime when needed Possess a strong work ethic and team player mentality With good computer skills – MS Office, Internet 1-3 years of working experience in the related field is preferred Hiring criteria You should have or be completing the following to apply for this opportunity.
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