As a Sales Advisor, you will play a crucial role in shaping the future of Digital Skills Technology Education. You will be responsible for engaging with potential students, providing comprehensive information about the account's programs, uplift learners of all socio-economic backgrounds to close the global digital skills gap one student at a time.
Main Activities
• Develop a thorough understanding of the campaign's educational service model to accurately and appropriately communicate with potential students to inspire them to enroll on the courses available
• Answers questions and offers other information as requested or needed
• Build relationships with the Admissions team and leadership to cultivate smooth and direct lines of communication for new student acquisition processes
• Conduct thoughtful and comprehensive phone screens with inquiring potential students to evaluate individual goodness of fit and appropriateness for the program
• Express and share program details and career opportunities with inquiring potential students to build interest and excitement
• Perform outbound calls based on web inquiries and warm leads to provide additional information regarding the product
• Highly motivated and determined to reach target-driven goals
• Resilience and the ability to cope with rejection
• Ability to self-motivate to achieve KPI goals on a team and individual basis
• Accomplish organization goals by accepting ownership over new and different requests
Qualification
• 2+ years working in a Call Center environment and/or as a Sales Advisor
• Experience cultivating relationships via phone to educate, evaluate and motivate warm leads
• Exceptional phone presence and the ability to build strong and impactful relationships telephonically
• Ability to work a variety of shifts ranging from 9pm to 9am / US Time Zone
• Willing to meet the challenge of working in a fast-growing hi-tech company
• Can effectively manage a variety of complex initiatives in varying environments and cultur
• Ability to multitask and prioritize competing deadlines and projects
• Highly motivated and determined to reach target-driven goals
• Excellent command of the English language, in both written and verbal communications
• Behavioral elements such as adaptability, resilience, resourcefulness, enthusiasm, and meticulous are highly preferred