Ensures the proper identity and address of the customers and their corresponding area and the sales representative in charge of their account.
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer's account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company's clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives' trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines' generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company's exclusive and priority products.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Clerical: 1 year (preferred)