Russian Bilingual (It Service Desk)-Manila

We are Hiring! Russian Bilingual (IT Service Desk)-Manila Client: Wipro Proficient in English/Russian / other required (Read + Write + Speak) and customer centric.Should have knowledge on Operating systemsKnowledge on Microsoft products like Outlook, Excel, PowerPointDiagnosing hardware issuesDiagnosing software issuesKnowledge ITMS tools (ServiceNow, Remedy etc.)Mobile device and mobile OS knowledgeShould be able to identify the process improvementsKnowledge on applications supportShould be able to troubleshoot and ask logical questionsTroubleshooting internet related issues.Knowledge on VPNKnowledge on Remote tools (Bomgar, team viewer, Remote desktop connection etc.)Knowledge on ITIL processAdhering to the customer policies and processShould be flexible for shift" Send your CV's to ********