Rta - Workforce Specialist - Flexible Hours

RTA - Workforce Specialist - Flexible Hours ?25-35K [Monthly] On-site - Pasay Full-time 1-3 Yrs Exp Diploma
Job Description RTA Scheduling Workforce
Description Generates schedules accordingly to meet the business requirements enabling superior customer service.Adjusts the schedules accordingly based on the actual scenarios and provides overtime requirements/voluntary time off to ensure efficient and effective staffing.Monitors the queue real-time while tracking, documenting, and communicating agent activity on multiple lines of businesses. Requirements Candidate must possess at least a Bachelor's/College Degree.1 year minimum experience in Workforce Management.Excellent skills in scheduling and real-time time management a must.Strong organizational skills to ensure critical timelines are met.Accuracy and attention to details a must in this role. Working LocationSM Mall of Asia, Seaside Blvd, Pasay, 1300 Metro Manila, Philippines
BenefitsEmployee Recognition and Rewards: Annual AppraisalInsurance Health & Wellness: Dental Insurance, Health Care On-Site, Health Insurance, Life Insurance, Supplemental Life InsuranceTime Off & Leave: Sick Leave Posted on 15 November 2024

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