**Overview**:
The Robotics Chapter Lead leads a team of RPA Engineers and takes responsibility for developing, innovating, and safeguarding knowledge in the field of expertise.
Oversee end-to-end project delivery which includes gathering of requirements, process mapping, solution design, robot development and post-production support.
Develops and leads people to meet their individual goals, career goals, and the organization's goals.
**If you are good at**:
- Providing leadership and guidance to RPA Developers.
Keep team engagement, ensure role clarity, and provide leadership direction.
- Overseeing end-to-end project delivery which includes gathering of requirements, process mapping, solution design, robot development and post-production support
- Monitoring team performance.
Define, drive, and track service level agreements and ensure service delivery is compliant with the agreed/developed SLA's.
- Working closely with stakeholders to ensure compliance to governance and processes.
**If you are**:
- Computer Engineering / Computer Science graduate
- Experienced in managing Robotics Process Automation delivery and operations
- Experienced in managing Intelligent Automation delivery and operations
- Experienced in or knowledgeable on Process mining and Task mining tools such as Celonis, Kryon, etc.
used for process discovery
- Experienced in or knowledgeable on Low/No code tools such as Power Automate, Alteryx, etc.
and methods to roll-out organization-wide
- Knowledgeable of the market trends in this space, moving towards HyperAutomation and how the holistic automation should look like in an organization
- Passionate for learning and exploring new technologies for the Intelligent toolkit enabling the transition towards HyperAutomation
**If you can**:
- Drive the team in identifying improvement areas and develop practical improvement solutions for existing processes/procedures/work instructions, technology, and organization.
- Implement process/technology/organization improvements and ensure proper understanding by involved parties.
- Provide technical training and guidance to the RPA team.
- Ensure knowledge of banking products and operational processes is captured and documented in work instructions and procedures.
- Take ownership on risk management and follow the appropriate procedures to assess and mitigate financial risk and non-financial risk while operating complex standardized business processes, to protect the organization from undue risks.
- Take the lead of scrum teams as the Product Owner.
Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements.
Ensure that the team always has an adequate amount of prior prepared tasks to work on.
Plan and prioritize product feature backlog and development for the product.
Define product vision, roadmap, and growth opportunities.
Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy
**If you'd like to work with**:
- IBSS Manila Colleagues
- ING Global Business Partners
**If you want to**:
- Work in downtown BGC, the country's economic center
- Enjoy competitive compensation and allowances
- Be part of one of the most innovative and exciting digital bank in the world
- Be part of a diverse, creative, and energized team
**Then click APPLY to get started!