Job Title: Risk Expert
Schedule: Day Shift
Work Set up: Hybrid ( 3 days onsite & 2 days WFH )
Salary Package: 67,383.00 = 60,000 Basic Pay + 7,383 Allowance
Location: Taguig City
KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING
Duties & Responsibilities
- Address front line claims issues with customers and suppliers.
- Liaise externally with relevant company stakeholders, to; reduce financial exposures and maintain an efficient claims handling process.
- Provide reporting and feedback to all stakeholders on cargo loss and damage exposure.
- Maintain consistent financial data on all FF &TP claims factors and provide guidance on appropriate P&L reserves.
- Adhere to all Australia Risk Management on Cargo Loss and Damage.
- Effectively manage the requirements of "Claims" through building strong relationships with customers and external stakeholders.
- Consciously maintain a customer focus mindset all throughout "Claims" activities.
- Actively contribute to continuous improvement of Legal Department which focuses on the efficiency of addressing Claims in a manner aligned with the SOP.
- Handle and execute Healthcare/Pharma shipments (documentation) as per organizational guidelines, customer requirements and GDP Principles.
- Contributes improvement ideas.
- Participate actively on all required team meetings
- Performs other duties as assigned by direct superiors and managers.
- Compliance with the work procedures & data privacy
Job Requirements
- Previous experience in 3PL customer relationship
- Previous experience in Claims and or Supply Chain/ Freight Forwarding industry.
- Advanced computer literacy
- An ability to undertake contentious dialogue with customers and suppliers whilst maintaining a customer focused outlook.
- Strong commercial acumen (an ability to weight risk and reward).
- Effective written communication skills.
- Efficient & effective data management skills.
- Good Interpersonal skills.
- An ability to work and manage issues independently.
- Eager to learn and develop.
Perks & Benefits
- Quarterly Performance Bonus
- 15 days vacation leave – upon regularization
- 15 days sick leave – upon regularization (10 unused leaves are convertible to cash)
- HMO with 2 free dependents (PhilCare)
- Etc
Recruitment Process: Virtual / Online
- Phone Screening Interview
- Initial Interview
- Assessment
- Final Interview
- Job Offer