Retention Specialists (28K)

Retention Specialists — Telco firm
Earn up to Php 28,000 for this position
19/F Robinsons Summit Center, Ayala Avenue, Makati, PH


QUALIFICATIONS:
--At least 1 year of BPO experience as a Sales Representative or Retention Specialist
--Experience in taking inbound and outbound calls
--Good technical skills—able to comfortably navigate through smartphone and desktop applications
--Excellent written and spoken English communication skills
--A critical thinker with good analytical skills and attention to detail
--Flexible and able to work in a fast-paced, team-oriented environment
--Effective organizational and time management skills
--Willing to work on-site in Makati


RESPONSIBILITIES:
--Assist customers via live chat/email in clear and concise written English
--Improve the quality of customer interactions daily
--Have fun and work effectively with a team of awesome people
--Able to work independently with minimal supervision

Summary of role requirements:
--Flexible hours available
--1 year of relevant work experience required for this role
--Working rights required for this role
--Expected salary: ?28,000 per month


For interested applicants, you may send your updated CV
To: careers(at)openaccessbpo.com
Email subject: JL-CSA