Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with over 40 of the most prestigious automotive brands to power better mobility today and in the future.
Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.
Here, you will unlock your full potential with career opportunities and learning experiences. You'll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.
POSITION OBJECTIVE The Retail Sales and Network Development Specialist will support the Sales Operations and Network Development Manager in the day-to-day operations, optimizing the performance of existing dealerships and driving the strategic expansion of the dealership network. This position aims to enhance dealer operations, ensure compliance with brand standards, and contribute to the growth and success of Dodge, Jeep, and Ram in the Philippines through effective data analysis, market research, and stakeholder coordination.
DUTIES AND RESPONSIBILITIES Dealer Operations Support Performance Monitoring: Regularly track and evaluate dealer performance against sales targets and key metrics. Provide actionable insights and recommendations to improve sales efficiency and effectiveness. Program Implementation: Assist in the rollout and management of sales programs, incentives, and promotional activities. Ensure that dealers are informed and equipped to execute these programs successfully. Compliance and Audit: Conduct periodic audits and assessments to ensure dealers adhere to company standards and policies. Address any deviations and work with dealers to rectify issues. Leads Management: Assist dealers in effectively managing sales leads. Monitor the lead generation process, track conversion rates, and champion in the utilization of the CRM platform (HubSpot/Sales Force.) Sales Operation Analysis Data collection and analysis: Gather and analyze sales data to identify trends, strengths, and areas for improvement. Use data-driven insights to support decision-making processes. Reporting: Prepare detailed reports and presentations on dealer performance, sales trends, and network development progress. Present findings to management and stakeholders. Network Development Market Research: Conduct comprehensive market analysis to identify opportunities for new dealership locations. Assess market potential, competitive landscape, and customer demographics. Expansion Planning: Assist in the creation and execution of strategic plans for dealership expansion. This includes site selection, negotiations with potential partners, and coordination with internal departments to facilitate new openings. Documentation and Agreements: Maintain meticulous records of dealership agreements, contracts, and related documentation. Ensure all necessary paperwork is completed accurately and on time. Stakeholder Coordination Internal Collaboration: Work closely with various departments, including legal, marketing, and customer service, to ensure seamless operations and alignment with company goals. External Relations: Serve as a point of contact for dealers, addressing inquiries, resolving issues, and facilitating communication between dealers and the company. Event Coordination: Support the organization and execution of dealer meetings, conferences, and training sessions to foster a cohesive and informed dealer network. JOB SPECIFICATION Educational Requirement Bachelor's Degree of Marketing, Business Administration or any related business course;
Job Related Experience At least three (3) years relevant experience
Personality and Desirable Traits Possesses strong analytical and problem-solving skills; excellent communication and interpersonal skills; able to work independently and as part of a team.
Demonstrates enthusiasm, drive, and determination to get ahead and pursue goals energetically; acts with initiative and takes responsibility for one's own work and for the safety of others.
Accepts new ideas and supports changes initiative; adapts or changes one's opportunities to improve; can absorb new information and learn new techniques; maintains stable performance under pressure and in stressful work situations.
Encourages communication throughout the organization; shares information with others and clearly communicates awareness of strengths and weakness and admits mistakes; and maintains relationships with people at all levels in the organization.
Focuses on identifying and meeting customer's needs by taking their interests and complaints seriously; Delivers prompt, efficient and personalized service; Accepts criticism without hostility or defensiveness and uses it constructively to move forward.
Manages time effectively and shows punctuality; completes tasks on time; Respects and follows company policies; shows organizational commitment; Ensures safety at the workplace.
Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical requirements of this position involve moderate physical work, which involves travelling and scheduled inspection of dealer networks. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Workstations located in air-conditioned offices with adequate lighting. Will perform work off-site in a monthly basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
