Restaurant Supervisor

FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY Restaurant Supervisor (In-Room Dining Supervisor) Scope and Responsibilities: Plan, assign, and monitor dutiesGuest SatisfactionEnsure that all in-suite deliveries are made according to time frames setEnsure that the guests are provided with efficient and professional service.Establishing the level of customer experience for the restaurant and workingdaily to maintain and improve it.Set up room service order in a thorough and swift mannerGuest satisfaction Other duties as assignedAnswer phones using appropriate VerbiageRoom Service OrderAddresses customer concerns on a timely basis.Practice professional and clear communication skills.Monitor supervisor performance, using correct language and ensuring fairnessand respect to all.Ensure that procedures are in place for using expensive equipment to minimize breakageClearly describes standards to all staff.Ensuring the service staff operate efficientlyUpholding high hygiene standardsMarketing and promoting productsMaintain inventory and stock Qualifications: Bachelor's degree in Hotel Management or related fieldMinimum 1 years of experience as a Restaurant Supervisor or 3 + Years experience as awaiter/Waitress in the hospitality industry, with an emphasis on food and beverages.Training attendance on HACCP, Supervisory Excellent, Wine Training, Leadership Competency is an advantage