Resource Specialist

We are looking for a Resource Specialist to work with the Resource Manager to help develop and implement the nascent resource management and capacity planning process for Sun Life Global Solutions – Philippines. This role will be dedicated to supporting the Asia Technology team.
ROLE DESCRIPTION Resource Planning and Management
Match and fulfill project demands with the right resources in a timely fashion Execute optimal demand fulfillment and hiring strategies that align with company goals and financial targets Monitor resource billability and ensure optimal utilization and assign bench / idle resources to billed work within a set timeframe Reporting and Analysis
Utilize data-driven insights to optimize workforce planning strategies and make informed staffing decisions Perform trend and variance analysis and maintain and/or keep track of key metrics, and recommend and implement actions to address any issues Create concise and effective reports for management reviews Process Improvement
Monitor and review the resource management and capacity planning process to help identify continuous improvement opportunities Stakeholder Communication
Collaborate with human resources, delivery/project managers, finance, talent development, and business excellence to meet key success metrics Training and Support
Drive and promote the effective use of workforce management tools and provide support to stakeholders QUALIFICATIONS Overall 6+ years of experience in resource management and capacity planning At least 3 years of experience working in the IT industry  Detail-oriented, with strong analytical and problem-solving skills Proactive team player with ability to forge stakeholder partnerships and to influence decision-making Solid communication and presentation skills, and proficient in MS Office applications to prepare reports, presentations, and other documentation Effective time management skills to prioritize and multi-task Self-motivated and agile, able to quickly adapt to changes and work in a fast-paced environment Previous experience with Planview and Workday tools is a plus Amenable to hybrid work set up (8 times a month onsite reporting) Amenable to work in Bonifacio Global City Report this job advert Don't provide your bank or credit card details when applying for jobs.
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