Residences Supervisor

Shangri-La The Fort, Manila Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98 exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotel complements the companys five existing properties in the Philippines. The mixed-use business, residential and retail tower is located along 5th Avenue and 30th Street, within the new, fast-developing Taguig business district. It is a 30-minute drive from the Ninoy Aquino International Airport, and is also close to the Manila Golf Club and Manila Polo Club, 10 minutes from Makati district, the capitals financial, cultural and entertainment hub with first-class shopping malls. DUTIES: Take responsibility for all Shangri-la Circle members and VIP guests Ensure all guests enjoy the best possible hotel experience Provide help and assistance to all guests Engage with guests and enhance their overall experience with the hotel Create an exceptional and memorable experience for all guests REQUIREMENTS: Preferably a college graduate with a degree in Hospitality or in the same capacity Preferably has relevant experience with an international 5* hotel or Serviced Apartments Preferably communicates and writes with fluency in English (as well as the local language) Takes pride in being a hotelier Loves interacting with guests and customers Enjoys crafting creative and best-fit solutions  Has strong interpersonal and communication skills