Research Manager

Job description
Handle Multiple accounts to ensure that client's business issues and information needs are effectively met through well-executed research that provides value-added insights and analysis. Ensure IPSOS becomes an entrenched value added supplier with major clients. Utilize various research techniques and methodologies to meet customer expectations and generate revenue. Ensure revenue, operating income are met.




Client Focus

Active involvement in account management with a focus on developing existing client relationships and new relationships through responding to invitations to pitch.Develop specific knowledge of relevant markets and shares it with othersApply sound marketing research principles to client work
Financial

Manage gross margin and profitability targets on projectsDemonstrate knowledge of and actively support the factors contributing to the achievement of commercial success within the company
Expertise

Run client briefing meetingsGather and prepare costs, provide input on pricing decisionsDesign/draft more complex pitches/proposalsManage complex project plansManage preparation of Analysis PlanManage the writing/setting up complex questionnairesManage operations/project management and contractor relationships effectivelyApply appropriate sampling techniques and weightingUse and be advocate for the appropriate quality procedures on projects.Create presentations/reports focused on insights and stories from dataMake sound recommendation from dataDeliver client presentationsLead team project reviewsResponsible for ensuring project learnings are shared
People

Provide project guidance, support and coaching to junior team members.Manage resources/workloads on projects effectivelyGuide the performance development of junior team membersOffer support for team members' ideas and proposals.Identify and promptly tackles morale issues of team members.Recognize team member efforts through Performance Review and Appraisal and provide justified recommendation for career and personality growth.
Adherence to Company Rules and Regulations

Demonstrate faithful obedience to Company rules and regulations.Communicate effectively and implement strictly all established rules and regulations.Ensure that violations are managed appropriately by following established standard procedures in handling erring employees.