Remote Support Officer

Job Description:

Petron Corporation is seeking a Remote Support Officer to join our team in Caloocan, NCR, PH. This part-time position at the Associate Level requires a minimum of 2 years of experience in a similar role. The ideal candidate will be resourceful and adaptable, with strong project management and communication skills.

Responsibilities:
- Provide remote support to customers and internal teams
- Troubleshoot technical issues and provide solutions
- Document and track support tickets
- Collaborate with cross-functional teams to resolve issues
- Assist with training and onboarding new team members
- Maintain a high level of customer satisfaction

Requirements:
- 2+ years of experience in a remote support role
- Strong project management skills
- Excellent communication skills
- Resourceful and adaptable
- Ability to work independently and as part of a team

Benefits:
- Relocation allowance
- Paid Time Off (PTO)
- Profit sharing

Working Environment:
At Petron Corporation, we strive to inject a sense of joy and vibrancy into the work environment. We believe in fostering a positive and inclusive workplace where all employees feel valued and supported.

Deadline to Apply:
Please submit your application by September 16, 2024.

Equal Opportunity Statement:
Petron Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.