Job Description:
Revolution Precrafted is seeking a passionate and resilient Remote Live Chat Assistant to join our team in Cebu, Central Visayas, PH. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service.
Responsibilities:
- Engage with customers via live chat to provide assistance, answer inquiries, and resolve issues in a timely and professional manner
- Utilize effective communication skills to ensure a positive customer experience
- Collaborate with team members to address customer concerns and provide solutions
- Maintain a high level of adaptability to handle various customer situations and inquiries
- Keep accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
Requirements:
- Passionate about providing exceptional customer service
- Resilient and able to handle challenging situations with a positive attitude
- Strong communication skills, both written and verbal
- Ability to adapt to changing priorities and work in a fast-paced environment
- Proficient in using live chat software and other customer service tools
- High school diploma or equivalent
Benefits:
- Vision insurance
- Employee discounts
- Profit sharing
Working Environment:
As a Remote Live Chat Assistant at Revolution Precrafted, you will be part of a team that leads the industry through cutting-edge ideas and solutions. You will have the opportunity to work with a diverse group of individuals who are dedicated to providing top-notch customer service.
Deadline to Apply:
Interested candidates should submit their applications by September 17, 2024.
Equal Opportunity Statement:
Revolution Precrafted is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.