Remote Client Support Associate

Job Description:

Hilton is seeking a Remote Client Support Associate to join our team in Cebu, Central Visayas, PH. This part-time position is ideal for individuals who are passionate about providing exceptional customer service and are confident in their ability to exceed client expectations.

Responsibilities:
- Provide remote support to clients via phone, email, and chat
- Assist clients with inquiries, issues, and requests in a timely and professional manner
- Collaborate with team members to ensure seamless communication and resolution of client issues
- Utilize effective presentation skills to convey information clearly and concisely
- Work cooperatively with colleagues to achieve team goals and deliver exceptional service
- Maintain accurate records of client interactions and follow-up as needed
- Continuously strive to exceed customer expectations and deliver delight in every interaction

Requirements:
- 1 year of experience in a customer service or client support role
- Passion for providing outstanding customer service
- Confidence in handling client inquiries and resolving issues effectively
- Strong presentation skills to communicate information clearly and persuasively
- Ability to work cooperatively with team members to achieve common goals
- Excellent communication skills, both written and verbal
- Proficiency in using remote support tools and software
- Ability to adapt to changing priorities and work in a fast-paced environment

Benefits:
- Paid Time Off (PTO)
- Medical coverage
- Relocation allowance for eligible candidates

Working Environment:
At Hilton, we focus on exceeding customer expectations and delivering delight in every interaction. Our team is dedicated to providing exceptional service and creating memorable experiences for our clients.

Deadline to Apply:
August 31, 2024

Equal Opportunity Statement:
Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and strive to provide equal opportunities for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.